Get Guaranteed Online Tech Support 24/7
No setup fees. No hidden fees. No-Risk 7-Day Money Back Guarantee
Plan
- DESCRIPTION
- Computer Supported
- Servers Supported
- All servers & workstations patched up and brought to current industry standards
- Unlimited support
- Weekly status reports
- 24x7 access to support
- Remote monitoring and updates
- Backup scheduling, testing and monitoring
- Virus scan setup monitoring
- Server and error logs monitoring
- Servers configured for remote access
- Workstations configured for remote assist
- Firewall(s) configuration & monitoring
- Travel / trip charge
- Unconditional 90-day guarantee
- 3rd party vendor interface (e.g. phone co., webmaster)
- Agreement Term
- SCHEDULE
- Scheduled On-Site Visits
- Regular support hours
- After Hours support
- MISCELLANEOUS FEES
- One-time initial setup fee
- Unscheduled on-site visits (2hr. minimum)
- After Hours Support Calls
- After Hours on-site support (2hr. minimum)
Per Incident
$
59.00
/time
- 1 PC
- -
Included
- Included
- 1 year
- Once every 4 weeks
- M-F 8:00 AM – 6:00 PM
- M-F: 6::00 PM – 8:00 AM, Sa & Su
- $0
- $0/hr.
- $35 per incident
- $125/hr.
Starters
$
299.00
/mo
- 1 -10 PC's
- 1 Server
Included
- Included
- 1 year
- Bi-weekly
- M-F 8:00 AM – 6:00 PM
- M-F: 6::00 PM – 8:00 AM, Sa & Su
- $0
- $85/hr.
- $35 per incident
- $125/hr.
Core
$
425.00
/mo
- 11 - 20 PC's
- 1 Server
Included
- Included
- 1 year
- Bi-weekly
- M-F 8:00 AM – 6:00 PM
- M-F: 6::00 PM – 8:00 AM, Sa & Su
- $0
- $85/hr.
- $35 per incident
- $100/hr.
Premium
$
599.00
/mo
- 21 - 50 PC's
- 2 Servers
Included
- Included
- 1 year
- Bi-weekly
- M-F 8:00 AM – 6:00 PM
- M-F: 6::00 PM – 8:00 AM, Sa & Su
- $0
- $85/hr.
- $35 per incident
- $90/hr.
Questions?
What is Unlimited Live Support?
As a subscriber, you can request unlimited number of live tech helps during your subscription for any product, any problem and any time. View more frequently asked questions and the answers. And here are our Terms of Service and our Privacy Policy.
Are your services 100% guaranteed to work?
Yes, you don't have any risk to use our services. All of the service plans are guaranteed by our unlimited 7-day money back policy.
Are you 24x7 available?
Yes, all our service centers work 24 hours a day, 7 days a week. You can contact us anytime for instant solutions to your computer tech requirements. We will take you through each and every step of resolving your computer problems anytime day or night.